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Posted: December 8, 2022

University of West Florida

The strategic communication coordinator reports to the DAESA Director of Strategic Communication and Assessment. This position produces timely digital and print communication collateral and communications, and it involves strategic communication, writing, project management, quality control, and customer service.
The coordinator must possess strong verbal and written communication skills and be able to establish and maintain positive relationships with University staff, students, contracted partners, and vendors. The coordinator must also maintain the confidentiality of institutional and student data.

Department: Office of Design & Communications

FLSA: Exempt

Minimum Qualifications: Masters degree in an appropriate area of specialization; or a bachelor's degree in an appropriate area of specialization and two years of appropriate experience.

Preferred Qualifications: Experience with web content management and chatbot systems, html, AP Style, Jira and Slate CRM. Excellent verbal and written communication skills. Detail-oriented, sound decision-making, analytical, problem-solving, dependable, and resourceful, with great organizational, time management, and customer service skills. Ability to understand and synthesize complex processes into step-by-step instructions. Confidentiality working with sensitive data. Experience selecting and working with vendors to order marketing materials.

Essential Functions / Job Duties:

  • 60% - Producing error-free collateral in a timely manner and in compliance with University and campaign-specific standards for the Office of Design and Communication. Developing and maintaining digital content for web, social media, emails, and chatbot. - (Essential)
  • 12% - Communicating effectively with staff, students, partners, and vendors on all projects and keeping detailed records of each project in Jira ticketing system. - (Essential)
  • 8% - Facilitating training/workshops for the division; supervising and training student workers; serving on campus committees and workgroups to achieve divisional objectives; assisting with annual meetings/staff development events - (Essential)
  • 8% - Determining projects’ scope of work in order to meet University and Division of Academic Engagement and Student Affairs (DAESA) objectives. - (Essential)
  • 8% - Reviewing materials as requested for quality control. - (Essential)
  • 4% - Researching items for collateral and assisting with the selection, ordering and delivery process. - (Essential)

Physical Demands:

  • Physical Requirements: Occasional and/or light lifting required. Limited exposure to elements such as heat, cold, noise, dust, dirt, chemicals, etc., but none to the point of being disagreeable. May involve minor safety hazards where likely results would be cuts, bruises, etc.
  • Impact of Deadlines: Externally imposed deadlines set and revised beyond one’s control. Interruptions influence priorities. Difficult to anticipate nature or volume of work with certainty beyond a few days.
  • Standing: Daily
  • Walking: Daily
  • Sitting: Daily
  • Reaching with hands and arms: Daily
  • Climbing or balancing: Occasionally
  • Stooping: Occasionally
  • Use of hands to handle objects: Daily
  • Lifting up to 10lbs: Occasionally
  • Lifting up to 25lbs: Occasionally
  • Lifting over 25lbs: Occasionally
  • Talking as express or exchange of ideas verbally: Daily
  • Hearing as perceive sound by ear: Daily
  • Vision as distinguish colors & depth: Daily

Special Requirements or Considerations of the Job:

This position requires a criminal background screen

Work Hours 8:00 am - 5:00 pm, Monday-Friday, nights and weekends as necessary


Salary Range $40,000.00

Pay Basis Annually

Preferred Response Date:12/15/2022

Special Instructions to Applicants: Candidates must apply online through the University of West Florida website: Applicants are required to attach a resume, cover letter and contact information for three references. *References will be contacted upon submission of this application. An opportunity to upload these documents will be provided during the application process. For assistance, please contact Human Resources at 850-474-2694 or email