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FPRA President Chris Gent talks Crisis Communications

Posted: Apr 28, 2014, By: Ed Barker

As vice president of corporate communications for the Kissimmee Utility Authority, Chris Gent, APR, CPRC has seen his share of crisis situations – in fact, during his visit with our chapter from April 16-17, his utility was in the midst of an internal crisis involving a disgruntled customer.

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